Importing classes

I have recently purchased Idoceo and have imported most of my classes from sims. I am having a real problem in importing two of my classes. I appear to be. Doing everything the same however they don't import into Idoceo. The name of the class appears on the blackboard however when I press the class it flashes straight back to the menu page on my I pad. I can't really afford to give this more time as I am using up valuable free periods, now I'm in a position where I'm using my old teacher planner and my I pad, which is a faf. I am saving them as csv files, I have tried to do it via email and via Dropbox, still no joy. Any thoughts?

Hi jdk,
It usually has to do with the first column holding a really long value (in any of its rows) instead of a student name , maybe some kind of addendum or a date ( / and \ signs give some trouble) in between.
I guess you can't... but if you don't have any inconvenient, send me the file(s) to support@idoceo.net and we'll check its right away for you.


PS: We've been improving the CSV import features to avoid these issues but it is still pending its final approval and it might take a few days to reach the app store.

Many thanks for your help, I've got it sorted now- there was some text bellow the students names in the first column, I deleted this and it worked fine. I can now file away my old teacher mark book! Tanks again.

think I may understand now...it won't work if you are importing more than one column e.g. a separate column for surname and first name. So the csv file must have surname and forname in the same column. then sorting works...like the biology example given with the software.
thanks